@book
{TN_libero_mab2,
author = {
Lerbinger, Otto
},
title = {
The crisis manager
facing risk and responsibility
},
publisher = {Lawrence Erlbaum Associates},
isbn = {0805823867},
isbn = {0805823875},
keywords = {
Crisis management
,
Conflict management
,
Krisenmanagement
,
Konfliktregelung
},
year = {1997},
abstract = {Includes bibliographical references and indexes},
booktitle = {LEA's communication series},
address = {
Mahwah, N.J.
},
url = {
http://slubdd.de/katalog?TN_libero_mab2
}
}