author = { Freund, Jakob AND Rücker, Bernd },

title = { Praxishandbuch BPMN 2.0 },

edition = { 4., aktualisierte Auflage } ,

publisher = {Hanser},

publisher = {},

isbn = {3446442553},

isbn = {9783446442559},

keywords = { Workflow Management , Management information systems , Business Data processing Management , BPMN 2.0 },

year = {[2014]},

year = {, © 2014},

abstract = {Literaturverzeichnis: Seite 275},

address = { München , },

url = { http://slubdd.de/katalog?TN_libero_mab2 }