author = { Pine, B. Joseph AND Gilmore, James H. },

title = { The experience economy competing for customer time, attention, and money },

publisher = {Harvard Business Review Press},

isbn = {9781633697973},

keywords = { Marketing , Kundenservice , Production management , Diversification in industry , Customer services },

year = {[2020]},

abstract = {Auf dem Schutzumschlag: "With a new preface by the authors"},

address = { Boston, Massachusetts },

url = { http://slubdd.de/katalog?TN_libero_mab2 }