author = { Parker, David J },

title = { Microsoft Visio 2013 business process diagramming and validation },

edition = { 2nd ed. } ,

publisher = {Packt Pub.},

keywords = { Microsoft Visio , Charts, diagrams, etc , Electronic books , Electronic books ; local },

year = {2013},

abstract = {Author: David J. Parker. Cf. "About the author" page. - Includes index. - Description based on online resource; title from title page (Safari, viewed Jan. 23, 2014)},

address = { Birmingham, UK },

url = { http://slubdd.de/katalog?TN_libero_mab2 }