author = { Eiffe, Franz F. AND Wilkens, Mathijn AND Brandsma, Nils European Foundation for the Improvement of Living and Working Conditions },

title = { At your service working conditions of interactive service workers },

publisher = {Publications Office of the European Union},

isbn = {9789289720960},

keywords = { Dienstleistungsberufe , Arbeitsbedingungen , Beziehungsmarketing , EU-Staaten , Graue Literatur , Amtliche Publikation },

year = {2020},

booktitle = {Working conditions / Eurofound},

booktitle = {Policy brief / Eurofound},

address = { Luxembourg },

url = { http://slubdd.de/katalog?TN_libero_mab2 }