author = { Najam, Faryal AND Azar, Sana },

title = { Maneuvering angry consumers toward brand forgiveness and repatronage the moderating role of personality and recovery strategies },

publisher = {},

isbn = {2223-0025},

keywords = { Brand hate , forgiveness , personality , recovery strategies , repatronage intentions , Aufsatz in Zeitschrift },

year = {2022},

address = { },

url = { http://slubdd.de/katalog?TN_libero_mab2 }