author = { Siegel, Eric D. },

title = { Designing quality of service solutions for the enterprise },

publisher = {Wiley},

isbn = {0471333131},

keywords = { Computer networks Management , Business enterprises Computer networks , Computer network protocols , Netzwerkverwaltung , Qualitätsmanagement },

year = {2000},

abstract = {Bibliogr. S. 287 - 294},

abstract = {"Wiley computer publishing." - Includes bibliographical references (S.287)},

address = { New York, NY },

url = { http://slubdd.de/katalog?TN_libero_mab2 }