author = { Witt, Frank-Jürgen },

title = { Dienstleistungscontrolling },

publisher = {Vahlen},

isbn = {3800629208},

keywords = { Dienstleistungsmanagement , Controlling , Theorie , Dienstleistungsbetrieb },

year = {2003},

abstract = {Literaturverz. S. [275] - 279},

booktitle = {Controlling},

address = { München },

url = { http://slubdd.de/katalog?TN_libero_mab2 }