@misc
{TN_libero_mab2,
author = {
Lülfs-Baden, Frederike
},
title = {
Customer satisfaction in the food sector
using causal analyses to measure service quality
},
keywords = {
Hochschulschrift
},
year = {2008},
url = {
http://slubdd.de/katalog?TN_libero_mab2
}
}