author = { Amaral, Sofia Dinarte Diaz, Lelys AND Dominguez, Patricio AND Perez-Vincent, Santiago M. AND Romero, Steffanny },

title = { Talk or Text? Evaluating Response Rates by Remote Survey Method during COVID-19 },

publisher = {The World Bank},

keywords = { Alternative Survey Methods , Gender , Gender and Social Policy , Gender Survey Response Rate , Household Survey Response Rate , ICT Data and Statistics , ICT Policy and Strategies , Information and Communication Technologies , Phone Surveys , Post-Covid Household Survey , Rural Communications , Rural Development , Survey Experiments , Survey Response Rate , Whatsapp Surveys },

year = {2022},

abstract = {Researchers and policy makers face significant challenges in selecting a method to conduct remote surveys, especially when collecting sensitive information or during turbulent life stages of hard-to-reach groups. In the context of the COVID-19 lockdown, this study randomly selected about 600 adults in El Salvador to survey using two different tools: telephone interviews or a self-completion survey via WhatsApp. The findings show that phone-based surveys increase the rate of survey completion by 42 percentage points. Even larger effects are documented for women and older adults. Although the direct costs of phone-based surveys are substantially higher-doubling implementation cost-the estimates imply that when adjusted for the probability of completion, the costs of conducting phone-based surveys can be 25 percent lower},

address = { Washington, D.C },

url = { http://slubdd.de/katalog?TN_libero_mab2 }