@misc
{TN_libero_mab2,
author = {
Regina M. Hechanova, Ma.
},
title = {
The call center as a revolving door: a Philippine perspective
},
publisher = {Emerald},
isbn = {0048-3486},
keywords = {
Organizational Behavior and Human Resource Management
,
Applied Psychology
},
year = {2013},
url = {
http://slubdd.de/katalog?TN_libero_mab2
}
}