author = { Vira, Bhaskar AND James, Al },

title = { Building Cross‐Sector Careers in India's New Service Economy? Tracking Former Call Centre Agents in the National Capital Region },

publisher = {Wiley},

isbn = {0012-155X},

isbn = {1467-7660},

year = {2012},

url = { http://slubdd.de/katalog?TN_libero_mab2 }