author = { Hechanova, Ma. Regina M. AND Alampay, Ramon Benedicto A. AND Franco, Edna P. },

title = { Psychological empowerment, job satisfaction and performance among Filipino service workers },

publisher = {Wiley},

isbn = {1367-2223},

isbn = {1467-839X},

year = {2006},

url = { http://slubdd.de/katalog?TN_libero_mab2 }