author = { Schuh, Günther AND Boos, Wolfgang AND Gaus, Fabian },

title = { Service Provision in Knowledge-Based Industries – A Global Study on the },

publisher = {Scientific Research Publishing, Inc.},

isbn = {1940-9893},

isbn = {1940-9907},

keywords = { General Engineering },

year = {2010},

url = { http://slubdd.de/katalog?TN_libero_mab2 }