%0 Generic
%T Index Policies for the Admission Control and Routing of Impatient Customers to Heterogeneous Service Stations
%A Glazebrook, K. D.
%A Kirkbride, C.
%A Ouenniche, J.
%I Institute for Operations Research and the Management Sciences (INFORMS)
%@ 1526-5463
%@ 0030-364X
%D 2009
%C Institute for Operations Research and the Management Sciences (INFORMS)
%U http://slubdd.de/katalog?TN_libero_mab2
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