author = { Brown, Lisa Association for Computing Machinery },

title = { Proceedings of the 2013 ACM annual conference on Special interest group on university and college computing services },

publisher = {ACM},

isbn = {9781450323185},

keywords = { Computer science , Computing Milieux , Computer Systems Organization , Information Systems , General Literature , Software , Computer Applications , Computer and information systems training , Computer supported cooperative work , Project management techniques , Konferenzschrift },

year = {2013},

booktitle = {ACM Digital Library},

booktitle = {ACM Conferences},

address = { New York, NY },

url = { http://slubdd.de/katalog?TN_libero_mab2 }