author = { Jones, Maria Ruth AND Kondylis, Florence },

title = { Feedback Matters Evidence from Agricultural Services },

publisher = {},

keywords = { agriculture , agriculture extension , citizen engagement , fee for service },

year = {2016},

booktitle = {Policy Research Working Paper ; No. 7768},

address = { World Bank, Washington, DC },

url = { http://slubdd.de/katalog?TN_libero_mab2 }