author = { MacGraw, Karen L. AND McGraw, Karen L. AND Harbison, Karan },

title = { User-centered requirements the scenario-based engineering process },

publisher = {Lawrence Erlbaum Associates},

isbn = {0805820647},

isbn = {0805820655},

keywords = { Systems engineering , System analysis },

year = {1997},

abstract = {Includes bibliographical references (p. 351-356) and index},

address = { Mahwah, NJ },

url = { http://slubdd.de/katalog?TN_libero_mab2 }