author = { van der Merwe, Rian AND Bekker, James },

title = { A framework and methodology for evaluating e‐commerce Web sites },

publisher = {Emerald},

isbn = {1066-2243},

keywords = { Economics and Econometrics , Sociology and Political Science , Communication },

year = {2003},

url = { http://slubdd.de/katalog?TN_libero_mab2 }