Skip to contents Engelke, Markus [Author] Qualität logistischer Dienstleistungen : Operationalisierung von Qualitätsmerkmalen, Qualitätsmanagement, Umweltgerechtigkeit Books Close > Bookmarks You can manage bookmarks using lists, please log in to your user account for this. Berlin: Erich Schmidt, 1997 Published in: Unternehmensführung und Logistik ; 11 Lohmann, Lutz G. E. [Author] Banklogistik : Logistiksysteme und -prozesse in Banken Books Close > Bookmarks You can manage bookmarks using lists, please log in to your user account for this. Berlin: Erich Schmidt, 1998 Published in: Unternehmensführung und Logistik ; 15 Behrendt, Siegfried [Author]; Pfitzner, Ralf [Author]; Kreibich, Rolf [Author] Wettbewerbsvorteile durch ökologische Dienstleistungen : Umsetzung in der Unternehmenspraxis Books View online Schließen Close > Bookmarks You can manage bookmarks using lists, please log in to your user account for this. Berlin; Heidelberg [u.a.]: Springer, 1999 Kittinger, Alexander [Author] Serviceorientierung und partnerschaftliches Handeln im B2B-Vertrieb - [1. Aufl.] Books View online Schließen Close > Bookmarks You can manage bookmarks using lists, please log in to your user account for this. Wiesbaden: Gabler, 2010 Published in: Gabler Rresearch Arabelen, Gamze [Author]; Kaya, Hasan Tolga [Author] Assessment of logistics service quality dimensions: A qualitative approach Articles View online Schließen > Links ... to article Close > Bookmarks You can manage bookmarks using lists, please log in to your user account for this. London: SpringerOpen, 2021 Servera Francés, D. [Author]; Gil Saura, Irene [Author]; Fuentes Blasco, M. [Author] La influencia de la calidad de servicio logístico en la lealtad: Un análisis del papel moderador de las TIC Articles View online Schließen > Links ... to article Close > Bookmarks You can manage bookmarks using lists, please log in to your user account for this. Amsterdam: Elsevier, 2009 Masudin, Ilyas [Author]; Safitri, Nika Tampi [Author]; Restuputri, Dian Palupi [Author]; Wardana, Rahmad Wisnu [Author]; Amallynda, Ikhlasul [Author] The effect of humanitarian logistics service quality to customer loyalty using Kansei engineering: Evidence from Indonesian logistics service providers Articles View online Schließen > Links ... to article Close > Bookmarks You can manage bookmarks using lists, please log in to your user account for this. Abingdon: Taylor & Francis, 2020 Wetzel, Philipp [Author]; Hofmann, Erik [Author] Toward a multi-sided model of service quality for logistics service providers Articles View online Schließen > Access ... to article (freely accessible) ... to article via DOI (freely accessible) Close > Bookmarks You can manage bookmarks using lists, please log in to your user account for this. 2020 Published in: Administrative Sciences ; 10(2020), 4/79 vom: Dez., Seite 1-24 Wetzel, Philipp [Author]; Hofmann, Erik [Author] Toward a multi-sided model of service quality for logistics service providers Articles View online Schließen > Links ... to article Close > Bookmarks You can manage bookmarks using lists, please log in to your user account for this. Basel: MDPI, 2020 Arabelen, Gamze [Author]; Kaya, Hasan Tolga [Author] Assessment of logistics service quality dimensions : a qualitative approach Articles View online Schließen > Access ... to article (PDF document ; freely accessible) ... to article via DOI (freely accessible) Close > Bookmarks You can manage bookmarks using lists, please log in to your user account for this. 2021 Published in: Journal of shipping and trade ; 6(2021), Artikel-ID 14, Seite 1-13 Xu, Junjie [Author]; Jiang, Ling [Author]; Li, Yiliang [Author] Service requirement for terminal delivery: An empirical study from the perspective of online shoppers Articles View online Schließen > Links ... to article Close > Bookmarks You can manage bookmarks using lists, please log in to your user account for this. Barcelona: OmniaScience, 2013 Ali, Ahmed Hussein [Author]; Melkonyan, Ani [Author]; Noche, Bernd [Author]; Gruchmann, Tim [Author] Developing a sustainable logistics service quality scale for logistics service providers in Egypt Articles View online Schließen > Access ... to article via DOI (freely accessible) ... to article (freely accessible) Close > Bookmarks You can manage bookmarks using lists, please log in to your user account for this. 2021 Published in: Logistics ; 5(2021), 2 vom: Juni, Artikel-ID 21, Seite 1-15 Tundulyasaree, Krissada [Author]; Martin, Layla [Author]; van Lieshout, Rolf N. [Author]; van Woensel, T. [Author] Improving Service Quality by Integrating Passenger and Freight Train Transportation Books View online Schließen > Access ... to E-book (freely accessible) ... to E-book via DOI (freely accessible) Close > Bookmarks You can manage bookmarks using lists, please log in to your user account for this. [S.l.]: SSRN, [2023] Masudin, Ilyas [Author]; Safitri, Nika Tampi [Author]; Restuputri, Dian Palupi [Author]; Wardana, Rahmad Wisnu [Author]; Amallynda, Ikhlasul [Author] The effect of humanitarian logistics service quality to customer loyalty using Kansei engineering : evidence from Indonesian logistics service providers Articles View online Schließen > Access ... to article via Taylor & Francis Online (freely accessible) ... to article via DOI (freely accessible) Close > Bookmarks You can manage bookmarks using lists, please log in to your user account for this. 2020 Published in: Cogent business & management ; 7(2020), 1, Artikel-ID 1826718, Seite 1-30 Khan, Muhammad Saqib [Author]; Wang, Haijun [Author]; Wang, Qing [Author]; Khan, Waseem [Author]; Javed, Tahira [Author] Examining the relationship between the level of logistics service quality, relationship quality and repurchase intention in e-retail sector of Pakistan Articles View online Schließen > Access ... to article via DOI (freely accessible) Close > Bookmarks You can manage bookmarks using lists, please log in to your user account for this. 2021 Published in: International Journal of Research in Business and Social Science ; 10(2021), 1 vom: Jan., Seite 189-204 Restuputri, Dian Palupi [Author]; Masudin, Ilyas [Author]; Sari, Citra Permata [Author] Customers perception on logistics service quality using Kansei engineering: empirical evidence from indonesian logistics providers Articles View online Schließen > Links ... to article Close > Bookmarks You can manage bookmarks using lists, please log in to your user account for this. Abingdon: Taylor & Francis, 2020 Lai, Po-Lin [Author]; Jang, Hyunmi [Author]; Fang, Mingjie [Author]; Peng, Ke [Author] Determinants of customer satisfaction with parcel locker services in last-mile logistics Articles View online Schließen > Access ... to article via DOI (freely accessible) ... to article via ScienceDirect (freely accessible) Close > Bookmarks You can manage bookmarks using lists, please log in to your user account for this. 2022 Published in: The Asian Journal of Shipping and Logistics ; 38(2022), 1 vom: März, Seite 25-30 Sobaih, Abu Elnasr E. [Author]; AlSaif, Ahmed [Author] Effects of parcel delivery service on customer satisfaction in the saudi arabian logistics industry : does the national culture make a difference? Articles View online Schließen > Access ... to article via DOI (freely accessible) ... to article (freely accessible) Close > Bookmarks You can manage bookmarks using lists, please log in to your user account for this. 2023 Published in: Logistics ; 7(2023), 4 vom: Dez., Artikel-ID 94, Seite 1-15 Grzelakowski, Andrzej [Author] Transport systems and their impact on trade facilitation, logistics performance and competitiveness : an analytical approach Articles View online Schließen > Access ... to article via DOI (freely accessible) ... to article (PDF document ; freely accessible) Close > Bookmarks You can manage bookmarks using lists, please log in to your user account for this. 2024 Published in: European research studies ; 27(2024), 2, Seite 20-34 Sann, Raksmey [Author]; Siripipattaworn, Saharat [Author] University public transportation logistics service quality and student satisfaction : empirical evidence from Thailand Articles View online Schließen > Access ... to article via DOI (freely accessible) ... to article via Taylor & Francis Online (freely accessible) Close > Bookmarks You can manage bookmarks using lists, please log in to your user account for this. 2024 Published in: Cogent business & management ; 11(2024), 1, Artikel-ID 2331628, Seite 1-13
Engelke, Markus [Author] Qualität logistischer Dienstleistungen : Operationalisierung von Qualitätsmerkmalen, Qualitätsmanagement, Umweltgerechtigkeit Books Close > Bookmarks You can manage bookmarks using lists, please log in to your user account for this. Berlin: Erich Schmidt, 1997 Published in: Unternehmensführung und Logistik ; 11
Lohmann, Lutz G. E. [Author] Banklogistik : Logistiksysteme und -prozesse in Banken Books Close > Bookmarks You can manage bookmarks using lists, please log in to your user account for this. Berlin: Erich Schmidt, 1998 Published in: Unternehmensführung und Logistik ; 15
Behrendt, Siegfried [Author]; Pfitzner, Ralf [Author]; Kreibich, Rolf [Author] Wettbewerbsvorteile durch ökologische Dienstleistungen : Umsetzung in der Unternehmenspraxis Books View online Schließen Close > Bookmarks You can manage bookmarks using lists, please log in to your user account for this. Berlin; Heidelberg [u.a.]: Springer, 1999
Kittinger, Alexander [Author] Serviceorientierung und partnerschaftliches Handeln im B2B-Vertrieb - [1. Aufl.] Books View online Schließen Close > Bookmarks You can manage bookmarks using lists, please log in to your user account for this. Wiesbaden: Gabler, 2010 Published in: Gabler Rresearch
Arabelen, Gamze [Author]; Kaya, Hasan Tolga [Author] Assessment of logistics service quality dimensions: A qualitative approach Articles View online Schließen > Links ... to article Close > Bookmarks You can manage bookmarks using lists, please log in to your user account for this. London: SpringerOpen, 2021
Servera Francés, D. [Author]; Gil Saura, Irene [Author]; Fuentes Blasco, M. [Author] La influencia de la calidad de servicio logístico en la lealtad: Un análisis del papel moderador de las TIC Articles View online Schließen > Links ... to article Close > Bookmarks You can manage bookmarks using lists, please log in to your user account for this. Amsterdam: Elsevier, 2009
Masudin, Ilyas [Author]; Safitri, Nika Tampi [Author]; Restuputri, Dian Palupi [Author]; Wardana, Rahmad Wisnu [Author]; Amallynda, Ikhlasul [Author] The effect of humanitarian logistics service quality to customer loyalty using Kansei engineering: Evidence from Indonesian logistics service providers Articles View online Schließen > Links ... to article Close > Bookmarks You can manage bookmarks using lists, please log in to your user account for this. Abingdon: Taylor & Francis, 2020
Wetzel, Philipp [Author]; Hofmann, Erik [Author] Toward a multi-sided model of service quality for logistics service providers Articles View online Schließen > Access ... to article (freely accessible) ... to article via DOI (freely accessible) Close > Bookmarks You can manage bookmarks using lists, please log in to your user account for this. 2020 Published in: Administrative Sciences ; 10(2020), 4/79 vom: Dez., Seite 1-24
Wetzel, Philipp [Author]; Hofmann, Erik [Author] Toward a multi-sided model of service quality for logistics service providers Articles View online Schließen > Links ... to article Close > Bookmarks You can manage bookmarks using lists, please log in to your user account for this. Basel: MDPI, 2020
Arabelen, Gamze [Author]; Kaya, Hasan Tolga [Author] Assessment of logistics service quality dimensions : a qualitative approach Articles View online Schließen > Access ... to article (PDF document ; freely accessible) ... to article via DOI (freely accessible) Close > Bookmarks You can manage bookmarks using lists, please log in to your user account for this. 2021 Published in: Journal of shipping and trade ; 6(2021), Artikel-ID 14, Seite 1-13
> Access ... to article (PDF document ; freely accessible) ... to article via DOI (freely accessible)
Xu, Junjie [Author]; Jiang, Ling [Author]; Li, Yiliang [Author] Service requirement for terminal delivery: An empirical study from the perspective of online shoppers Articles View online Schließen > Links ... to article Close > Bookmarks You can manage bookmarks using lists, please log in to your user account for this. Barcelona: OmniaScience, 2013
Ali, Ahmed Hussein [Author]; Melkonyan, Ani [Author]; Noche, Bernd [Author]; Gruchmann, Tim [Author] Developing a sustainable logistics service quality scale for logistics service providers in Egypt Articles View online Schließen > Access ... to article via DOI (freely accessible) ... to article (freely accessible) Close > Bookmarks You can manage bookmarks using lists, please log in to your user account for this. 2021 Published in: Logistics ; 5(2021), 2 vom: Juni, Artikel-ID 21, Seite 1-15
Tundulyasaree, Krissada [Author]; Martin, Layla [Author]; van Lieshout, Rolf N. [Author]; van Woensel, T. [Author] Improving Service Quality by Integrating Passenger and Freight Train Transportation Books View online Schließen > Access ... to E-book (freely accessible) ... to E-book via DOI (freely accessible) Close > Bookmarks You can manage bookmarks using lists, please log in to your user account for this. [S.l.]: SSRN, [2023]
Masudin, Ilyas [Author]; Safitri, Nika Tampi [Author]; Restuputri, Dian Palupi [Author]; Wardana, Rahmad Wisnu [Author]; Amallynda, Ikhlasul [Author] The effect of humanitarian logistics service quality to customer loyalty using Kansei engineering : evidence from Indonesian logistics service providers Articles View online Schließen > Access ... to article via Taylor & Francis Online (freely accessible) ... to article via DOI (freely accessible) Close > Bookmarks You can manage bookmarks using lists, please log in to your user account for this. 2020 Published in: Cogent business & management ; 7(2020), 1, Artikel-ID 1826718, Seite 1-30
> Access ... to article via Taylor & Francis Online (freely accessible) ... to article via DOI (freely accessible)
Khan, Muhammad Saqib [Author]; Wang, Haijun [Author]; Wang, Qing [Author]; Khan, Waseem [Author]; Javed, Tahira [Author] Examining the relationship between the level of logistics service quality, relationship quality and repurchase intention in e-retail sector of Pakistan Articles View online Schließen > Access ... to article via DOI (freely accessible) Close > Bookmarks You can manage bookmarks using lists, please log in to your user account for this. 2021 Published in: International Journal of Research in Business and Social Science ; 10(2021), 1 vom: Jan., Seite 189-204
Restuputri, Dian Palupi [Author]; Masudin, Ilyas [Author]; Sari, Citra Permata [Author] Customers perception on logistics service quality using Kansei engineering: empirical evidence from indonesian logistics providers Articles View online Schließen > Links ... to article Close > Bookmarks You can manage bookmarks using lists, please log in to your user account for this. Abingdon: Taylor & Francis, 2020
Lai, Po-Lin [Author]; Jang, Hyunmi [Author]; Fang, Mingjie [Author]; Peng, Ke [Author] Determinants of customer satisfaction with parcel locker services in last-mile logistics Articles View online Schließen > Access ... to article via DOI (freely accessible) ... to article via ScienceDirect (freely accessible) Close > Bookmarks You can manage bookmarks using lists, please log in to your user account for this. 2022 Published in: The Asian Journal of Shipping and Logistics ; 38(2022), 1 vom: März, Seite 25-30
> Access ... to article via DOI (freely accessible) ... to article via ScienceDirect (freely accessible)
Sobaih, Abu Elnasr E. [Author]; AlSaif, Ahmed [Author] Effects of parcel delivery service on customer satisfaction in the saudi arabian logistics industry : does the national culture make a difference? Articles View online Schließen > Access ... to article via DOI (freely accessible) ... to article (freely accessible) Close > Bookmarks You can manage bookmarks using lists, please log in to your user account for this. 2023 Published in: Logistics ; 7(2023), 4 vom: Dez., Artikel-ID 94, Seite 1-15
Grzelakowski, Andrzej [Author] Transport systems and their impact on trade facilitation, logistics performance and competitiveness : an analytical approach Articles View online Schließen > Access ... to article via DOI (freely accessible) ... to article (PDF document ; freely accessible) Close > Bookmarks You can manage bookmarks using lists, please log in to your user account for this. 2024 Published in: European research studies ; 27(2024), 2, Seite 20-34
> Access ... to article via DOI (freely accessible) ... to article (PDF document ; freely accessible)
Sann, Raksmey [Author]; Siripipattaworn, Saharat [Author] University public transportation logistics service quality and student satisfaction : empirical evidence from Thailand Articles View online Schließen > Access ... to article via DOI (freely accessible) ... to article via Taylor & Francis Online (freely accessible) Close > Bookmarks You can manage bookmarks using lists, please log in to your user account for this. 2024 Published in: Cogent business & management ; 11(2024), 1, Artikel-ID 2331628, Seite 1-13
> Access ... to article via DOI (freely accessible) ... to article via Taylor & Francis Online (freely accessible)
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