Skip to contents Ruiz Molina, M. E. [Author]; Gil Saura, Irene [Author]; Berenguer Contrí, Gloria [Author] Beneficios relacionales, satisfacción y lealtad en el comercio minorista: Una comparativa intersectorial Articles View online Schließen > Access Close > Bookmarks You can manage bookmarks using lists, please log in to your user account for this. Amsterdam: Elsevier, 2009 Gil Saura, Irene [Author]; Berenguer Contrí, Gloria [Author]; Ruiz Molina, M. E. [Author] Instrumentos de promoción de los vinos en los restaurantes de alto nivel Articles View online Schließen > Access Close > Bookmarks You can manage bookmarks using lists, please log in to your user account for this. Amsterdam: Elsevier, 2009 Moliner Velázquez, B. [Other]; Berenguer Contrí, Gloria [Other]; Gil Saura, Irene [Other]; Fuentes Blasco, M. [Other] Análisis del comportamiento de queja del consumidor : una investigación exploratoria en el contexto de los restaurantes Articles View online Schließen > Access http://hdl.handle.net/10419/54453 Show more show less Close > Bookmarks You can manage bookmarks using lists, please log in to your user account for this. 2008 Published in: Investigaciones europeas de Dirección y Economía de la Empresa ; 14(2008), 2, Seite 13-33 Berenguer Contrí, Gloria [Author]; Gil Saura, Irene [Author]; Ruiz-Molina, María-Eugenia [Author]; Gil, Roberto [Author]; Juma-Michilena, Israel [Author] How to generate economic satisfaction in B2B contexts? : the role of value co-creation and relationship quality Articles View online Schließen > Access https://link.springer.com/content/pdf/10.1007/s40812-023-00287-9.pdf Full access (via DOI) Show more show less Close > Bookmarks You can manage bookmarks using lists, please log in to your user account for this. 2024 Published in: Journal of industrial and business economics ; 51(2024), 1 vom: März, Seite 189-209 Gil Saura, Irene [Author]; Ruiz-Molina, Mª Eugenia [Author]; Berenguer Contrí, Gloria [Author]; Marín, Antonio [Author] Sustainability-oriented innovation in retailing Articles View online Schließen > Access https://onlinelibrary.wiley.com/doi/pdf/10.1002/mar.21922 Full access (via DOI) Show more show less Close > Bookmarks You can manage bookmarks using lists, please log in to your user account for this. 2024 Published in: Psychology & marketing ; 41(2024), 2 vom: Feb., Seite 240-253 Marín García, Antonio [Author]; Gil-Saura, Irene [Author]; Ruiz Molina, Maria Eugenia [Author]; Berenguer-Contrí, Gloria [Author] Innovation and Sustainability : Development of a Scale for Sustainability-Oriented Innovation in Retailing Books View online Schließen > Access https://ssrn.com/abstract=4039456 Full access (via DOI) Show more show less Close > Bookmarks You can manage bookmarks using lists, please log in to your user account for this. [S.l.]: SSRN, [2022] Moliner Velázquez, B. [Author]; Berenguer Contrí, Gloria [Author]; Gil Saura, Irene [Author]; Fuentes Blasco, M. [Author] Análisis del comportamiento de queja del consumidor: Una investigación exploratoria en el contexto de los restaurantes Articles View online Schließen > Access Close > Bookmarks You can manage bookmarks using lists, please log in to your user account for this. Amsterdam: Elsevier, 2008 Marco Fernando Villarroel Puma; Gloria Berenguer Contri eWOM, confianza y engagement: incidencia en el capital de marca Articles View online Schließen > Access Close > Bookmarks You can manage bookmarks using lists, please log in to your user account for this. 2020 Published in: Revista Venezolana de Gerencia González-Mansilla, Oscar Luis; Serra-Cantallops, Antoni; Berenguer-Contrí, Gloria Effect of value co-creation on customer satisfaction: the mediating role of brand equity Articles View online Schließen > Access Close > Bookmarks You can manage bookmarks using lists, please log in to your user account for this. Informa UK Limited, 2023 Published in: Journal of Hospitality Marketing & Management Ruiz-Molina, María Eugenia; Gil-Saura, Irene; Berenguer-Contrí, Gloria Introduction to Special Issue: Brand Equity, Satisfaction, and Word of Mouth Articles View online Schließen > Access Close > Bookmarks You can manage bookmarks using lists, please log in to your user account for this. MDPI AG, 2021 Published in: Sustainability Gil-Saura, Irene; Berenguer-Contri, Gloria; Ruiz-Molina, Eugenia SATISFACTION AND LOYALTY IN B2B RELATIONSHIPS IN THE FREIGHT FORWARDING INDUSTRY: ADDING PERCEIVED VALUE AND SERVICE QUALITY INTO EQUATION Articles View online Schließen > Access Close > Bookmarks You can manage bookmarks using lists, please log in to your user account for this. Vilnius Gediminas Technical University, 2018 Published in: Transport García-Sanchis, Margarita; Gil-Saura, Irene; Berenguer-Contrí, Gloria Dimensionalidad del servicio universitario: una aproximación desde un enfoque de marketing Articles View online Schließen > Access Close > Bookmarks You can manage bookmarks using lists, please log in to your user account for this. Universidad Nacional Autonoma de Mexico, 2015 Published in: Revista Iberoamericana de Educación Superior Garcia-Sanchis, Margarita; Gil-Saura, Irene; Berenguer-Contrí, Gloria Dimensionalidad del servicio universitario: una aproximación desde un enfoque de marketing Articles View online Schließen > Access Close > Bookmarks You can manage bookmarks using lists, please log in to your user account for this. Universidad Nacional Autonoma de Mexico, 2015 Published in: Revista Iberoamericana de Educación Superior Gil-Saura, Irene; Ruiz Molina, M. Eugenia; Berenguer-Contri, Gloria Store equity and behavioral intentions: the moderating role of the retailer’s technology Articles View online Schließen > Access Close > Bookmarks You can manage bookmarks using lists, please log in to your user account for this. Emerald, 2016 Published in: Journal of Product & Brand Management Ruiz-Molina, María-Eugenia; Gil-Saura, Irene; Berenguer-Contrí, Gloria Information and Communication Technology as a Differentiation Tool in Restaurants Articles View online Schließen > Access Close > Bookmarks You can manage bookmarks using lists, please log in to your user account for this. Informa UK Limited, 2014 Published in: Journal of Foodservice Business Research Velázquez, Beatriz Moliner; Saura, Irene Gil; Contrí, Gloria Berenguer Cognition and affect: A factors combination in clients dissatisfied with restaurants Articles View online Schließen > Access Close > Bookmarks You can manage bookmarks using lists, please log in to your user account for this. Springer Science and Business Media LLC, 2010 Published in: Journal of Retail & Leisure Property Ruiz-Molina, María Eugenia; Gil-Saura, Irene; Berenguer-Contrí, Gloria Instruments for Wine Promotion in Upscale Restaurants Articles View online Schließen > Access Close > Bookmarks You can manage bookmarks using lists, please log in to your user account for this. Informa UK Limited, 2010 Published in: Journal of Foodservice Business Research Ruiz‐Molina, Maria‐Eugenia; Gil‐Saura, Irene; Berenguer‐Contrí, Gloria Relational benefits and loyalty in retailing: an inter‐sector comparison Articles View online Schließen > Access Close > Bookmarks You can manage bookmarks using lists, please log in to your user account for this. Emerald, 2009 Published in: International Journal of Retail & Distribution Management Berenguer-Contrí, Gloria; Ruiz-Molina, María-Eugenia; Gil-Saura, Irene Relationship benefits and costs in retailing: A cross-industry comparison Articles View online Schließen > Access Close > Bookmarks You can manage bookmarks using lists, please log in to your user account for this. Springer Science and Business Media LLC, 2009 Published in: Journal of Retail & Leisure Property Gil Saura, Irene; Eugenia Ruiz Molina, Maria; Berenguer Contrí, Gloria Qualitative and Quantitative Engineering Criteria of Restaurant Wine Lists Articles View online Schließen > Access Close > Bookmarks You can manage bookmarks using lists, please log in to your user account for this. Informa UK Limited, 2008 Published in: Journal of Wine Research
Ruiz Molina, M. E. [Author]; Gil Saura, Irene [Author]; Berenguer Contrí, Gloria [Author] Beneficios relacionales, satisfacción y lealtad en el comercio minorista: Una comparativa intersectorial Articles View online Schließen > Access Close > Bookmarks You can manage bookmarks using lists, please log in to your user account for this. Amsterdam: Elsevier, 2009
Gil Saura, Irene [Author]; Berenguer Contrí, Gloria [Author]; Ruiz Molina, M. E. [Author] Instrumentos de promoción de los vinos en los restaurantes de alto nivel Articles View online Schließen > Access Close > Bookmarks You can manage bookmarks using lists, please log in to your user account for this. Amsterdam: Elsevier, 2009
Moliner Velázquez, B. [Other]; Berenguer Contrí, Gloria [Other]; Gil Saura, Irene [Other]; Fuentes Blasco, M. [Other] Análisis del comportamiento de queja del consumidor : una investigación exploratoria en el contexto de los restaurantes Articles View online Schließen > Access http://hdl.handle.net/10419/54453 Show more show less Close > Bookmarks You can manage bookmarks using lists, please log in to your user account for this. 2008 Published in: Investigaciones europeas de Dirección y Economía de la Empresa ; 14(2008), 2, Seite 13-33
Berenguer Contrí, Gloria [Author]; Gil Saura, Irene [Author]; Ruiz-Molina, María-Eugenia [Author]; Gil, Roberto [Author]; Juma-Michilena, Israel [Author] How to generate economic satisfaction in B2B contexts? : the role of value co-creation and relationship quality Articles View online Schließen > Access https://link.springer.com/content/pdf/10.1007/s40812-023-00287-9.pdf Full access (via DOI) Show more show less Close > Bookmarks You can manage bookmarks using lists, please log in to your user account for this. 2024 Published in: Journal of industrial and business economics ; 51(2024), 1 vom: März, Seite 189-209
> Access https://link.springer.com/content/pdf/10.1007/s40812-023-00287-9.pdf Full access (via DOI) Show more show less
Gil Saura, Irene [Author]; Ruiz-Molina, Mª Eugenia [Author]; Berenguer Contrí, Gloria [Author]; Marín, Antonio [Author] Sustainability-oriented innovation in retailing Articles View online Schließen > Access https://onlinelibrary.wiley.com/doi/pdf/10.1002/mar.21922 Full access (via DOI) Show more show less Close > Bookmarks You can manage bookmarks using lists, please log in to your user account for this. 2024 Published in: Psychology & marketing ; 41(2024), 2 vom: Feb., Seite 240-253
> Access https://onlinelibrary.wiley.com/doi/pdf/10.1002/mar.21922 Full access (via DOI) Show more show less
Marín García, Antonio [Author]; Gil-Saura, Irene [Author]; Ruiz Molina, Maria Eugenia [Author]; Berenguer-Contrí, Gloria [Author] Innovation and Sustainability : Development of a Scale for Sustainability-Oriented Innovation in Retailing Books View online Schließen > Access https://ssrn.com/abstract=4039456 Full access (via DOI) Show more show less Close > Bookmarks You can manage bookmarks using lists, please log in to your user account for this. [S.l.]: SSRN, [2022]
Moliner Velázquez, B. [Author]; Berenguer Contrí, Gloria [Author]; Gil Saura, Irene [Author]; Fuentes Blasco, M. [Author] Análisis del comportamiento de queja del consumidor: Una investigación exploratoria en el contexto de los restaurantes Articles View online Schließen > Access Close > Bookmarks You can manage bookmarks using lists, please log in to your user account for this. Amsterdam: Elsevier, 2008
Marco Fernando Villarroel Puma; Gloria Berenguer Contri eWOM, confianza y engagement: incidencia en el capital de marca Articles View online Schließen > Access Close > Bookmarks You can manage bookmarks using lists, please log in to your user account for this. 2020 Published in: Revista Venezolana de Gerencia
González-Mansilla, Oscar Luis; Serra-Cantallops, Antoni; Berenguer-Contrí, Gloria Effect of value co-creation on customer satisfaction: the mediating role of brand equity Articles View online Schließen > Access Close > Bookmarks You can manage bookmarks using lists, please log in to your user account for this. Informa UK Limited, 2023 Published in: Journal of Hospitality Marketing & Management
Ruiz-Molina, María Eugenia; Gil-Saura, Irene; Berenguer-Contrí, Gloria Introduction to Special Issue: Brand Equity, Satisfaction, and Word of Mouth Articles View online Schließen > Access Close > Bookmarks You can manage bookmarks using lists, please log in to your user account for this. MDPI AG, 2021 Published in: Sustainability
Gil-Saura, Irene; Berenguer-Contri, Gloria; Ruiz-Molina, Eugenia SATISFACTION AND LOYALTY IN B2B RELATIONSHIPS IN THE FREIGHT FORWARDING INDUSTRY: ADDING PERCEIVED VALUE AND SERVICE QUALITY INTO EQUATION Articles View online Schließen > Access Close > Bookmarks You can manage bookmarks using lists, please log in to your user account for this. Vilnius Gediminas Technical University, 2018 Published in: Transport
García-Sanchis, Margarita; Gil-Saura, Irene; Berenguer-Contrí, Gloria Dimensionalidad del servicio universitario: una aproximación desde un enfoque de marketing Articles View online Schließen > Access Close > Bookmarks You can manage bookmarks using lists, please log in to your user account for this. Universidad Nacional Autonoma de Mexico, 2015 Published in: Revista Iberoamericana de Educación Superior
Garcia-Sanchis, Margarita; Gil-Saura, Irene; Berenguer-Contrí, Gloria Dimensionalidad del servicio universitario: una aproximación desde un enfoque de marketing Articles View online Schließen > Access Close > Bookmarks You can manage bookmarks using lists, please log in to your user account for this. Universidad Nacional Autonoma de Mexico, 2015 Published in: Revista Iberoamericana de Educación Superior
Gil-Saura, Irene; Ruiz Molina, M. Eugenia; Berenguer-Contri, Gloria Store equity and behavioral intentions: the moderating role of the retailer’s technology Articles View online Schließen > Access Close > Bookmarks You can manage bookmarks using lists, please log in to your user account for this. Emerald, 2016 Published in: Journal of Product & Brand Management
Ruiz-Molina, María-Eugenia; Gil-Saura, Irene; Berenguer-Contrí, Gloria Information and Communication Technology as a Differentiation Tool in Restaurants Articles View online Schließen > Access Close > Bookmarks You can manage bookmarks using lists, please log in to your user account for this. Informa UK Limited, 2014 Published in: Journal of Foodservice Business Research
Velázquez, Beatriz Moliner; Saura, Irene Gil; Contrí, Gloria Berenguer Cognition and affect: A factors combination in clients dissatisfied with restaurants Articles View online Schließen > Access Close > Bookmarks You can manage bookmarks using lists, please log in to your user account for this. Springer Science and Business Media LLC, 2010 Published in: Journal of Retail & Leisure Property
Ruiz-Molina, María Eugenia; Gil-Saura, Irene; Berenguer-Contrí, Gloria Instruments for Wine Promotion in Upscale Restaurants Articles View online Schließen > Access Close > Bookmarks You can manage bookmarks using lists, please log in to your user account for this. Informa UK Limited, 2010 Published in: Journal of Foodservice Business Research
Ruiz‐Molina, Maria‐Eugenia; Gil‐Saura, Irene; Berenguer‐Contrí, Gloria Relational benefits and loyalty in retailing: an inter‐sector comparison Articles View online Schließen > Access Close > Bookmarks You can manage bookmarks using lists, please log in to your user account for this. Emerald, 2009 Published in: International Journal of Retail & Distribution Management
Berenguer-Contrí, Gloria; Ruiz-Molina, María-Eugenia; Gil-Saura, Irene Relationship benefits and costs in retailing: A cross-industry comparison Articles View online Schließen > Access Close > Bookmarks You can manage bookmarks using lists, please log in to your user account for this. Springer Science and Business Media LLC, 2009 Published in: Journal of Retail & Leisure Property
Gil Saura, Irene; Eugenia Ruiz Molina, Maria; Berenguer Contrí, Gloria Qualitative and Quantitative Engineering Criteria of Restaurant Wine Lists Articles View online Schließen > Access Close > Bookmarks You can manage bookmarks using lists, please log in to your user account for this. Informa UK Limited, 2008 Published in: Journal of Wine Research
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