author = { Whillans, Ashley V. AND Dunn, Elizabeth W. },

title = { Identifiable service provider effect when guilt undermines consumer willingness to buy time },

publisher = {Harvard Business School},

keywords = { Graue Literatur },

year = {[2017]},

booktitle = {Working paper / Harvard Business School ; 18, 057},

address = { [Boston, MA] },

url = { http://slubdd.de/katalog?TN_libero_mab2 }