author = { Watson, Gregory H. },

title = { Strategic benchmarking reloaded with six sigma improve your company's performance using global best practice },

publisher = {John Wiley & Sons},

isbn = {9780470069080},

isbn = {0470069082},

keywords = { Benchmarking , Strategisches Management , Qualitätsmanagement , Benchmarking (Management) , Six sigma (Quality control standard) , Performance , Six Sigma , Qualitätskontrolle , Leistung },

year = {2007},

abstract = {EAN auf Schutzumschlag},

address = { Hoboken, NJ },

url = { http://slubdd.de/katalog?TN_libero_mab2 }