author = { MacLagan, Patricia AND O'Brien, Michael },

title = { Designshop customer focused instructional design },

publisher = {Pfeiffer},

isbn = {0883903083},

year = {1992},

abstract = {In Ordner},

address = { San Diego, Calif. },

url = { https://katalog.slub-dresden.de/en/?cHash=a8fa44d3bda0cb9d524c2f0ab6715df9&tx_find_find%5Baction%5D=citation&tx_find_find%5Bcontroller%5D=Search&tx_find_find%5Bid%5D=0-1641854391&tx_find_find%5Btype%5D=bibtex }