author = { Sears, Melanie Petersen, Karsten AND Weckert, Al AND Sears, Melanie },

title = { Gewaltfreie Kommunikation im Gesundheitswesen eine Kultur des Mitgefühls schaffen },

publisher = {Junfermann},

isbn = {9783873878280},

keywords = { Employee retention , Job satisfaction , Labor turnover , Interpersonal communication.. , Medical personnel , Electronic books , Medizinisches Personal , Patient , Interpersonale Kommunikation , Einfühlung },

year = {2012},

abstract = {Description based upon print version of record},

booktitle = {EBL-Schweitzer},

address = { Paderborn },

url = { http://slubdd.de/katalog?TN_libero_mab2 }