author = { International Symposium on Services Science 1 2009 Leipzig Fähnrich, Klaus-Peter },

title = { Practitioner Track - International Symposium on Services Science (ISSS'09) },

publisher = {Univ.},

isbn = {9783941608030},

keywords = { Forschungsbericht , Konferenzschrift , Dienstleistungssektor , Software Engineering },

year = {2009},

abstract = {Literaturangaben},

booktitle = {Leipziger Beiträge zur Informatik ; XVI},

address = { Leipzig },

url = { http://slubdd.de/katalog?TN_libero_mab2 }