author = { Rossmann, Alexander },

title = { Vertrauen in Kundenbeziehungen },

edition = { 1., Auflage } ,

publisher = {Gabler},

isbn = {9783834921888},

keywords = { IKT-Sektor , Beziehungsmarketing , Vertrauen , Empirische Methode , Hochschulschrift , Informationstechnische Industrie , Kundenmanagement },

year = {2010},

booktitle = {Gabler Research ; Marketing-Management},

booktitle = {Gabler Research},

address = { Wiesbaden },

url = { http://slubdd.de/katalog?TN_libero_mab2 }