@book
{TN_libero_mab2,
author = {
Born, Matthias
},
title = {
User guidance in business process modelling
},
publisher = {Logos-Verl.},
isbn = {9783832531447},
isbn = {3832531440},
keywords = {
Prozessmanagement
,
Hochschulschrift
},
year = {2012},
address = {
Berlin
},
url = {
http://slubdd.de/katalog?TN_libero_mab2
}
}