author = { Norman, Kent L. AND Friedman, Zachary AND Norman, Kirk AND Stevenson, Rod },

title = { Navigational issues in the design of online self-administered questionnaires },

publisher = {Informa UK Limited},

isbn = {0144-929X},

isbn = {1362-3001},

keywords = { Human-Computer Interaction , General Social Sciences , Arts and Humanities (miscellaneous) , Developmental and Educational Psychology },

year = {2001},

url = { http://slubdd.de/katalog?TN_libero_mab2 }