author = { Temple, A.I. AND Dale, B.G. },

title = { A Study of Quality Circles in White Collar Areas },

publisher = {Emerald},

isbn = {0144-3577},

keywords = { Management of Technology and Innovation , Strategy and Management , General Decision Sciences },

year = {1987},

url = { http://slubdd.de/katalog?TN_libero_mab2 }