author = { Dakin, Gary AND Keen, Peter G. W. },

title = { Shaping the Future: Business Design Through Information Technology. },

publisher = {JSTOR},

isbn = {0160-5682},

keywords = { Marketing , Management Science and Operations Research , Strategy and Management , Management Information Systems },

year = {1993},

url = { http://slubdd.de/katalog?TN_libero_mab2 }