@misc
{TN_libero_mab2,
author = {
Nam, Seungju
AND
Lee, Hyun Cheol
},
title = {
A Text Analytics-Based Importance Performance Analysis and Its Application to Airline Service
},
publisher = {MDPI AG},
isbn = {2071-1050},
year = {2019},
url = {
http://slubdd.de/katalog?TN_libero_mab2
}
}