%0 Generic
%T 101 ways to build better relationships with your customers
%A Garber, Peter R
%I HRD Press
%K Customer relations ; Problems, exercises, etc
%K Customer services ; Problems, exercises, etc
%K Electronic books
%K Electronic books ; local
%D c2007
%X Description based on print version record
%C HRD Press
%C Amherst, Mass.
%U http://slubdd.de/katalog?TN_libero_mab2
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