%0 Generic
%T Denied by an (unexplainable) algorithm teleological explanations for algorithmic decisions enhance customer satisfaction
%A Tomaino, Geoffrey
%A Abdulhalim, Hisham
%A Kireyev, Pavel
%A Wertenbroch, Klaus
%7 Revised version of 2020/39/MKT
%I INSEAD
%K Algorithms
%K Customer Relations
%K Digital Interactions
%K Explanations
%K Mitigation
%K XAI
%K Graue Literatur
%D [2022]
%C INSEAD
%C [Fontainebleau]
%U http://slubdd.de/katalog?TN_libero_mab2
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