author = { Bartscher, Thomas },

title = { Methoden des integrierten Workflow-Managements (IWFM) },

publisher = {HNI},

isbn = {393146685X},

keywords = { Workflow-Management-System , Graue Literatur , Hochschulschrift , Prozessmanagement , Anwendungssystem },

year = {2001},

booktitle = {HNI-Verlagsschriftenreihe ; 86},

address = { Paderborn },

url = { http://slubdd.de/katalog?TN_libero_mab2 }