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  1. Lopatinskaya, Irina [Author]; Ivashkova, Natalia [Author]; Timochina, G. S. [Author]; Skorobogatykh, Irina [Author]; Shirochenskaya, Irina [Author]; Grineva, Olga [Author]

    Managing the competitiveness of Moscow underground (metro) based on consumer satisfaction

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    2021

    Published in: Journal of Eastern Europe research in business & economics ; 2021(2021), Artikel-ID 126026, Seite 1-13

  2. Sidorchuk, Roman R. [Author]; Skorobogatykh, Irina I. [Author]; Mkhitaryan, Sergey V. [Author]; Voronova, Tatʹjana A. [Author]; Ivashkova, Natalia I. [Author]

    Clustering megacity districts upon customer satisfaction on parking services

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    2020

    Published in: Montenegrin journal of economics ; 16(2020), 1, Seite 69-86

  3. Sidorchuk, Roman [Author]; Lukina, Anastasia [Author]; Markin, Ilya [Author]; Korobkov, Stanislav [Author]; Ivashkova, Natalia [Author]; Mkhitaryan, Sergey [Author]; Skorobogatykh, Irina [Author]

    Influence of passenger flow at the station entrances on passenger satisfaction amid COVID-19

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    2020

    Published in: Journal of open innovation ; 6(2020), 4/150 vom: Dez., Seite 1-26

  4. Timochina, G. S. [Author]; Ivashkova, Natalia [Author]; Skorobogatykh, Irina [Author]; Murtuzalieva, Taira [Author]; Musatova, Zhanna [Author]

    Management of competitiveness of metropolis public transport in the COVID-19 pandemic based on core consumers' values

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    2020

    Published in: Journal of open innovation ; 6(2020), 4/192 vom: Dez., Seite 1-21

  5. Timochina, G. S. [Author]; Prokopova, Lyubov [Author]; Gribanov, Yuri [Author]; Zaitsev, Stanislav [Author]; Ivashkova, Natalia [Author]; Sidorchuk, Roman [Author]; Skorobogatykh, Irina [Author]; Shishkin, Anatoly [Author]; Musatova, Zhanna [Author]

    Digital customer experience mapping in Russian premium banking

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    2021

    Published in: Economies ; 9(2021), 3 vom: Sept., Artikel-ID 108, Seite 1-24

  6. Skorobogatykh, Irina; Timokhina, Galina; Mkhitaryan, Sergey; Ivashkova, Natalia; Shirochenskaya, Irina

    Managing customer satisfaction with Metropolitan Public Transport Services based on perceived quality assessments

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    Journal of Eastern European and Central Asian Research, 2022

    Published in: Journal of Eastern European and Central Asian Research (JEECAR), 9 (2022) 3, Seite 447-461