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  1. Zaid, Sudirman [Author]; Palilati, Alida [Author]; Madjid, Rahmat [Author]; Bua, Hasanuddin [Author]

    Impact of service recovery, customer satisfaction, and corporate image on customer loyalty

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    2021

    Published in: Journal of Asian finance, economics and business ; 8(2021), 1, Seite 961-970