Skip to contents Hernon, Peter [Author]; Altman, Ellen [Author]; Dugan, Robert E. [Author] Assessing service quality : satisfying the expectations of library customers - [3. ed., UK ed.] Books Close > Bookmarks You can manage bookmarks using lists, please log in to your user account for this. London: Facet Publ., 2015 Fuhlrott, Rolf [Editor]; Krauß-Leichert, Ute [Other]; Schütte, Christoph-Hubert [Other]; Blanck, Sandra [Other]; Klingenberg, Andreas [Other] Neues für Bibliotheken, Neues in Bibliotheken Books Close > Bookmarks You can manage bookmarks using lists, please log in to your user account for this. Wiesbaden: Dinges & Frick, 2006 Published in: BIT online / Innovativ ; 12 Becker, Tom [Other]; Barz, Carmen [Other] "Was für ein Service!" : Entwicklung und Sicherung der Auskunftsqualität von Bibliotheken Books Close > Bookmarks You can manage bookmarks using lists, please log in to your user account for this. Wiesbaden: Dinges & Frick, 2007 Published in: BIT online / Innovativ ; 13
Hernon, Peter [Author]; Altman, Ellen [Author]; Dugan, Robert E. [Author] Assessing service quality : satisfying the expectations of library customers - [3. ed., UK ed.] Books Close > Bookmarks You can manage bookmarks using lists, please log in to your user account for this. London: Facet Publ., 2015
Fuhlrott, Rolf [Editor]; Krauß-Leichert, Ute [Other]; Schütte, Christoph-Hubert [Other]; Blanck, Sandra [Other]; Klingenberg, Andreas [Other] Neues für Bibliotheken, Neues in Bibliotheken Books Close > Bookmarks You can manage bookmarks using lists, please log in to your user account for this. Wiesbaden: Dinges & Frick, 2006 Published in: BIT online / Innovativ ; 12
Becker, Tom [Other]; Barz, Carmen [Other] "Was für ein Service!" : Entwicklung und Sicherung der Auskunftsqualität von Bibliotheken Books Close > Bookmarks You can manage bookmarks using lists, please log in to your user account for this. Wiesbaden: Dinges & Frick, 2007 Published in: BIT online / Innovativ ; 13
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> Creator Skip to next facet Altman, Ellen (1) Wert ausschließen Barz, Carmen (1) Wert ausschließen Becker, Tom (1) Wert ausschließen Blanck, Sandra (1) Wert ausschließen Dugan, Robert E. (1) Wert ausschließen Fuhlrott, Rolf (1) Wert ausschließen Hernon, Peter (1) Wert ausschließen Klingenberg, Andreas (1) Wert ausschließen Krauß-Leichert, Ute (1) Wert ausschließen Schütte, Christoph-Hubert (1) Wert ausschließen Show more show less