Media type: Book Title: Service Standardization Contributor: Reichwald, Ralf [Other]; Scheler, Jessica [Adapter] Published: Leipzig: CLIC, 2009 Published in: Center for Leading Innovation & Cooperation: CLIC executive briefing ; 12 Extent: 19 s.; zahlr. Ill; 30 cm Language: German RVK notation: QR 560 : Dienstleistungsgewerbe Origination: Footnote:
Departmental Library DrePunct – stack Shelf-mark: 2009 4 013793 Item ID: 32051467 Status: Loanable, place order > Ordering possible ‒ please log in Delivery expected: 1 - 2 days after order