Media type: Electronic Journal Title: Total quality management & business excellence imprint: Abingdon: Routledge, Taylor & Francis Group, 2003- Publication information: 14.2003 - Language: English ISSN: 1478-3371 Keywords: Qualitätsmanagement ; Zeitschrift Origination: Footnote: In SLUB collection 1.1990 - 11.2000 14.2003 - 14.2003,1 -