Media type: E-Article Title: An integrated patient journey mapping tool for embedding quality in healthcare service reform Contributor: McCarthy, Stephen; O’Raghallaigh, Paidi; Woodworth, Simon; Lim, Yoke Lin; Kenny, Louise C.; Adam, Frédéric Published: Informa UK Limited, 2016 Published in: Journal of Decision Systems, 25 (2016) sup1, Seite 354-368 Language: English DOI: 10.1080/12460125.2016.1187394 ISSN: 1246-0125; 2116-7052 Origination: Footnote: