Media type: E-Article Title: Quality measures for ETL processes: from goals to implementation Contributor: Theodorou, Vasileios; Abelló, Alberto; Lehner, Wolfgang; Thiele, Maik imprint: Wiley, 2016 Published in: Concurrency and Computation: Practice and Experience Language: English DOI: 10.1002/cpe.3729 ISSN: 1532-0626; 1532-0634 Keywords: Computational Theory and Mathematics ; Computer Networks and Communications ; Computer Science Applications ; Theoretical Computer Science ; Software Origination: Footnote: Description: <jats:title>Summary</jats:title><jats:p>Extraction transformation loading (ETL) processes play an increasingly important role for the support of modern business operations. These business processes are centred around artifacts with high variability and diverse lifecycles, which correspond to key business entities. The apparent complexity of these activities has been examined through the prism of business process management, mainly focusing on functional requirements and performance optimization. However, the quality dimension has not yet been thoroughly investigated, and there is a need for a more human‐centric approach to bring them closer to business‐users requirements. In this paper, we take a first step towards this direction by defining a sound model for ETL process quality characteristics and quantitative measures for each characteristic, based on existing literature. Our model shows dependencies among quality characteristics and can provide the basis for subsequent analysis using goal modeling techniques. We showcase the use of goal modeling for ETL process design through a use case, where we employ the use of a goal model that includes quantitative components (i.e., indicators) for evaluation and analysis of alternative design decisions. Copyright © 2015 John Wiley & Sons, Ltd.</jats:p>