Media type: E-Article Title: Quality in information services: Do users and librarians differ in their expectations? Contributor: Edwards, Susan; Browne, Mairéad Published: Elsevier BV, 1995 Published in: Library & Information Science Research Extent: 163-182 Language: English DOI: 10.1016/0740-8188(95)90020-9 ISSN: 0740-8188 Keywords: Library and Information Sciences ; Information Systems Footnote: