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  1. Steiner, Claude [Author]; Perry, Paul [Author] ; Hornfeck, Susanne [Other]

    Emotionale Kompetenz - [ 1. Aufl. ]

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    München [u.a.]: Hanser, 1997

  2. Baer, Udo [Author]; Frick-Baer, Gabriele [Author]

    Der kleine Ärger und die große Wut

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    Weinheim; Basel: Beltz, 2009

    Published as: Bibliothek der Gefühle Bd. 6; 6

  3. Steinberg, Ronnie J. [Editor]

    Emotional labor in the service economy

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    Thousand Oaks, Calif. [u.a.]: Sage, 1999

    Published as: The annals of the American Academy of Political and Social Science 561; 561

  4. Stern, Alfred [Author]

    Philosophie des Lachens und Weinens

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    Wien [u.a.]: Oldenbourg, 1980

    Published as: Überlieferung und Aufgabe 18; 18