• Medientyp: E-Artikel
  • Titel: Shifting Innovation to Users via Toolkits
  • Beteiligte: von Hippel, Eric; Katz, Ralph
  • Erschienen: Institute for Operations Research and the Management Sciences (INFORMS), 2002
  • Erschienen in: Management Science
  • Umfang: 821-833
  • Sprache: Englisch
  • DOI: 10.1287/mnsc.48.7.821.2817
  • ISSN: 1526-5501; 0025-1909
  • Schlagwörter: Management Science and Operations Research ; Strategy and Management
  • Zusammenfassung: <jats:p> In the traditional new product development process, manufacturers first explore user needs and then develop responsive products. Developing an accurate understanding of a user need is not simple or fast or cheap, however. As a result, the traditional approach is coming under increasing strain as user needs change more rapidly, and as firms increasingly seek to serve “markets of one.” </jats:p><jats:p> Toolkits for user innovation is an emerging alternative approach in which manufacturers actually abandon the attempt to understand user needs in detail in favor of transferring need-related aspects of product and service development to users. Experience in fields where the toolkit approach has been pioneered show custom products being developed much more quickly and at a lower cost. In this paper we explore toolkits for user innovation and explain why and how they work. </jats:p>
  • Beschreibung: <jats:p> In the traditional new product development process, manufacturers first explore user needs and then develop responsive products. Developing an accurate understanding of a user need is not simple or fast or cheap, however. As a result, the traditional approach is coming under increasing strain as user needs change more rapidly, and as firms increasingly seek to serve “markets of one.” </jats:p><jats:p> Toolkits for user innovation is an emerging alternative approach in which manufacturers actually abandon the attempt to understand user needs in detail in favor of transferring need-related aspects of product and service development to users. Experience in fields where the toolkit approach has been pioneered show custom products being developed much more quickly and at a lower cost. In this paper we explore toolkits for user innovation and explain why and how they work. </jats:p>
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