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  1. Leitfaden für die Durchführung von Kundenzufriedenheitsanalysen als Basis für ein internationales Benchmarking : Originalfassung = Guidelines for the execution of customer satisfaction analyses as a basis for international benchmarking = Guide pour la réalisation des études sur la satisfaction de la clientèle - Référentiel pour un benchmarking international - [1. Ausg., Oktober 2002]

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    Paris: UIC, 2002

    Published in: International Union of Railways: UIC-Kodex ; 252,E

  2. Farrell, Michael [Author]; Murphy, Dermot [Author]; Painter, Marcus [Author]; Zhang, Guangli [Author]

    The complexity yield puzzle : a textual analysis of municipal bond disclosures

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    Chicago, IL: Stigler Center for the Study of the Economy and the State, University of Chicago Booth School of Business, [2023]

    Published in: New working paper series ; 338