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Aebi, Robert [Author]

Kundenorientiertes Knowledge Management : Erfolg durch Wissen über Markt und Unternehmen

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München; Boston [u.a.]: Addison-Wesley, 2000

Published in: Business & Computing
Sain, Soumit [Author]; Wilde, Silvio [Author]

Customer knowledge management : leveraging soft skills to improve customer focus

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Cham; Heidelberg [u.a.]: Springer, 2014

Published in: Management for professionals
Pohlmann, Eric G. [Author]

Methodik zur prozessorientierten Planung serviceorientierter Fabriksteuerungssysteme - [Als Ms. gedr.]

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Kaiserslautern: Techn. Univ., 2008

Published in: Technische Universität Kaiserslautern: Fortschritt-Berichte pak ; 17
Neckel, Peter [Author]; Knobloch, Bernd [Author]

Customer Relationship Analytics : praktische Anwendung des Data Mining im CRM - [1. Aufl.]

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Heidelberg: dpunkt-Verl., 2005
Mescheder, Bernhard [Author]; Sallach, Christian [Author]

Wettbewerbsvorteile durch Wissen : Knowledge-Management, CRM und Change-Management verbinden

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Berlin; Heidelberg: Springer Gabler, 2012
Steiner, Viviana [Author]

Modellierung des Kundenwertes : ein branchenübergreifender Ansatz. Mit einem Geleitwort von Christian Homburg - [1. Aufl.]

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Wiesbaden: Gabler, 2009

Published in: Gabler Edition Wissenschaft ; Schriftenreihe des Instituts für Marktorientierte Unternehmensführung (IMU), Universität Mannheim- Schriftenreihe des Instituts für Marktorientierte Unternehmensführung, Universität Mannheim
Heller, Kurt [Author]

Chefsache Kunde : Consumer Insights und Customer Knowledge als Bausteine für den Geschäftserfolg; wertvolles Wissen über Käufer und Kunden - [1. Aufl.]

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Zürich: Versus, 2007
Jänig, Christian [Author]

Wissensmanagement : die Antwort auf die Herausforderungen der Globalisierung

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Berlin; Heidelberg [u.a.]: Springer, 2004
Woodside, Arch G. [Editor]; Baxter, Roger [Editor]

Deep knowledge of B2B relationships within and across borders - [First edition]

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Bingley: Emerald, 2013

Published in: Advances in business marketing and purchasing ; 200
Kerner, Simone [Author]

Analytisches Customer Relationship Management in Kreditinstituten : Data Warehouse und Data Mining als Instrumente zur Kundenbindung im Privatkundengeschäft - [1. Aufl.]

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Wiesbaden: Dt. Univ.-Verl., 2002

Published in: Gabler-Edition Wissenschaft
Schmidt, Claudia [Author]

Kundenwissen im Innovationsprozess : eine unternehmens- und raumbezogene Analyse am Beispiel der Regionen Rhein-Neckar-Pfalz und Halle-Leipzig-Dessau - [1. Aufl.]

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Frankfurt am Main; Berlin; Wien [u.a.]: Lang, 2007

Published in: Hallesche Studien zu Wirtschaft und Gesellschaft ; 4

Saxon Bibliography (Sächsische Bibliografie)
Rajola, Federico [Author]

Customer relationship management : organizational and technological perspectives ; with 13 tables

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Berlin; Heidelberg [u.a.]: Springer, 2003
Teufel, Thomas [Author]; Röhricht, Jürgen [Author]; Willems, Peter [Author]

SAP-Prozesse: Vertrieb und Customer Service : [Business Engineering, Knowledge Management, Mind Mapping und EnjoySAP für die Grundlagenprozesse von mySAP.com]

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München [u.a.]: Addison-Wesley, 2000

Published in: SAP-Prozessbibliothek- Edition SAP
Back, Andrea [Editor]; Enkel, Ellen [Editor]

Knowledge networks for business growth

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Berlin; Heidelberg [u.a.]: Springer, c 2007
Griese, Ilka [Author]

Wissensentwicklungskompetenz im Business-to-Business-Bereich : der einzelne Kunde als Wissensquelle - [1. Aufl.]

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Wiesbaden: Gabler, 2011

Published in: Gabler Research ; Business-to-Business-Marketing
Hoffmann, Kerstin [Author] ; Wiley-VCH

Prinzip kostenlos : Wissen verschenken - Aufmerksamkeit steigern - Kunden gewinnen - [2., erweiterte und aktualisierte Auflage]

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Weinheim, Germany: Wiley-VCH Verlag GmbH & Co. KGaA, 2017
Hoffmann, Kerstin [Author]

Prinzip kostenlos : Wissen verschenken - Aufmerksamkeit steigern - Kunden gewinnen - [1. Aufl.]

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Weinheim: Wiley-VCH, 2012
Sumathi, Sai [Author]; Sivanandam, S.N [Author]; Sivanandam, S. N. [Author]

Introduction to data mining and its applications

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Berlin; Heidelberg [u.a.]: Springer, 2006

Published in: Studies in computational intelligence ; 29
Tusek, Jasna [Author]

Semantic Web : Einführung, wirtschaftliche Bedeutung, Perspektiven

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Saarbrücken: VDM Verl. Dr. Müller, 2006
Finnegan, David Jesse [Author]; Willcocks, Leslie [Author]

Implementing CRM : from technology to knowledge

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Chichester [u.a.]: John Wiley, c2007

Published in: John Wiley series in information systems

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