Media type: Book Title: Customer relationship management : organizational and technological perspectives ; with 13 tables Contributor: Rajola, Federico [Author] imprint: Berlin; Heidelberg [u.a.]: Springer, 2003 Extent: XI, 172 S; graph. Darst Language: English ISBN: 3540440011 RVK notation: QP 620 : Allgemeines QP 621 : Absatzmethoden Keywords: Kundenmanagement > Integriertes Management Kundenmanagement Kundenmanagement > Integriertes Management Origination: Footnote: Includes bibliographical references
Departmental Library DrePunct – open access area Shelf-mark: QP 620 R161 Item ID: 31875899 Status: Loanable
Departmental Library DrePunct – open access area Shelf-mark: QP 620 R161 Item ID: 31875932 Status: Loanable