Skip to contents Danatzis, Ilias [Author]; Möller-Herm, Jana [Author] Stopping the spread : how blame attributions drive customer-to-customer misbehavior contagion and what frontline employees can do to curb it Articles View online Schließen > Access ... to article via DOI (freely accessible) Close > Bookmarks You can manage bookmarks using lists, please log in to your user account for this. 2023 Published in: Journal of service research ; 26(2023), 3 vom: Aug., Seite 459-475 Danatzis, Ilias [Author]; Möller-Herm, Jana [Author]; Herm, Steffen [Author] Curbing customer-to-customer misbehavior contagion in the sharing economy Articles View online Schließen > Access ... to article via DOI (freely accessible) ... to article via ScienceDirect (freely accessible) Close > Bookmarks You can manage bookmarks using lists, please log in to your user account for this. 2024 Published in: Journal of business research ; 173(2024) vom: Feb., Artikel-ID 114460, Seite 1-14 Danatzis, Ilias [Author]; Karpen, Ingo O. [Author]; Kleinaltenkamp, Michael [Author] Actor ecosystem readiness : understanding the nature and role of human abilities and motivation in a service ecosystem Articles View online Schließen > Access ... to article via SAGE journals (freely accessible) ... to article via DOI (freely accessible) Close > Bookmarks You can manage bookmarks using lists, please log in to your user account for this. 2022 Published in: Journal of service research ; 25(2022), 2 vom: Mai, Seite 260-280 Danatzis, Ilias; Möller-Herm, Jana Stopping the Spread: How Blame Attributions Drive Customer-to-Customer Misbehavior Contagion and What Frontline Employees Can Do to Curb It Articles View online Schließen > Access Close > Bookmarks You can manage bookmarks using lists, please log in to your user account for this. SAGE Publications, 2023 Published in: Journal of Service Research, 26 (2023) 3, Seite 459-475 Danatzis, Ilias; Karpen, Ingo O.; Kleinaltenkamp, Michael Actor Ecosystem Readiness: Understanding the Nature and Role of Human Abilities and Motivation in a Service Ecosystem Articles View online Schließen > Access Close > Bookmarks You can manage bookmarks using lists, please log in to your user account for this. SAGE Publications, 2022 Published in: Journal of Service Research, 25 (2022) 2, Seite 260-280 Danatzis, Ilias; Möller, Jana; Mathies, Christine We're So Bad It's Funny - Effects of Using Humour in the Marketing Communication of Low-Quality Service Providers Articles View online Schließen > Access Close > Bookmarks You can manage bookmarks using lists, please log in to your user account for this. Nomos Verlag, 2020 Published in: Journal of Service Management Research, 4 (2020) 2-3, Seite 84-99 Chandler, Jennifer D.; Danatzis, Ilias; Wernicke, Carolin; Akaka, Melissa Archpru; Reynolds, David How Does Innovation Emerge in a Service Ecosystem? Articles View online Schließen > Access Close > Bookmarks You can manage bookmarks using lists, please log in to your user account for this. SAGE Publications, 2019 Published in: Journal of Service Research, 22 (2019) 1, Seite 75-89
Danatzis, Ilias [Author]; Möller-Herm, Jana [Author] Stopping the spread : how blame attributions drive customer-to-customer misbehavior contagion and what frontline employees can do to curb it Articles View online Schließen > Access ... to article via DOI (freely accessible) Close > Bookmarks You can manage bookmarks using lists, please log in to your user account for this. 2023 Published in: Journal of service research ; 26(2023), 3 vom: Aug., Seite 459-475
Danatzis, Ilias [Author]; Möller-Herm, Jana [Author]; Herm, Steffen [Author] Curbing customer-to-customer misbehavior contagion in the sharing economy Articles View online Schließen > Access ... to article via DOI (freely accessible) ... to article via ScienceDirect (freely accessible) Close > Bookmarks You can manage bookmarks using lists, please log in to your user account for this. 2024 Published in: Journal of business research ; 173(2024) vom: Feb., Artikel-ID 114460, Seite 1-14
> Access ... to article via DOI (freely accessible) ... to article via ScienceDirect (freely accessible)
Danatzis, Ilias [Author]; Karpen, Ingo O. [Author]; Kleinaltenkamp, Michael [Author] Actor ecosystem readiness : understanding the nature and role of human abilities and motivation in a service ecosystem Articles View online Schließen > Access ... to article via SAGE journals (freely accessible) ... to article via DOI (freely accessible) Close > Bookmarks You can manage bookmarks using lists, please log in to your user account for this. 2022 Published in: Journal of service research ; 25(2022), 2 vom: Mai, Seite 260-280
> Access ... to article via SAGE journals (freely accessible) ... to article via DOI (freely accessible)
Danatzis, Ilias; Möller-Herm, Jana Stopping the Spread: How Blame Attributions Drive Customer-to-Customer Misbehavior Contagion and What Frontline Employees Can Do to Curb It Articles View online Schließen > Access Close > Bookmarks You can manage bookmarks using lists, please log in to your user account for this. SAGE Publications, 2023 Published in: Journal of Service Research, 26 (2023) 3, Seite 459-475
Danatzis, Ilias; Karpen, Ingo O.; Kleinaltenkamp, Michael Actor Ecosystem Readiness: Understanding the Nature and Role of Human Abilities and Motivation in a Service Ecosystem Articles View online Schließen > Access Close > Bookmarks You can manage bookmarks using lists, please log in to your user account for this. SAGE Publications, 2022 Published in: Journal of Service Research, 25 (2022) 2, Seite 260-280
Danatzis, Ilias; Möller, Jana; Mathies, Christine We're So Bad It's Funny - Effects of Using Humour in the Marketing Communication of Low-Quality Service Providers Articles View online Schließen > Access Close > Bookmarks You can manage bookmarks using lists, please log in to your user account for this. Nomos Verlag, 2020 Published in: Journal of Service Management Research, 4 (2020) 2-3, Seite 84-99
Chandler, Jennifer D.; Danatzis, Ilias; Wernicke, Carolin; Akaka, Melissa Archpru; Reynolds, David How Does Innovation Emerge in a Service Ecosystem? Articles View online Schließen > Access Close > Bookmarks You can manage bookmarks using lists, please log in to your user account for this. SAGE Publications, 2019 Published in: Journal of Service Research, 22 (2019) 1, Seite 75-89
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