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  1. Herm, Steffen [Author]; Möller, Jana [Author]

    Das EU-Bio-Logo : seine Wirkung nach fünf Jahren Marktpräsenz

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    2016

    Published in: Marken- und Kommunikationscontrolling ; (2016), Seite 66-78

  2. Danatzis, Ilias [Author]; Möller-Herm, Jana [Author]; Herm, Steffen [Author]

    Curbing customer-to-customer misbehavior contagion in the sharing economy

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    2024

    Published in: Journal of business research ; 173(2024) vom: Feb., Artikel-ID 114460, Seite 1-14

  3. Danatzis, Ilias [Author]; Möller-Herm, Jana [Author]

    Stopping the spread : how blame attributions drive customer-to-customer misbehavior contagion and what frontline employees can do to curb it

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    2023

    Published in: Journal of service research ; 26(2023), 3 vom: Aug., Seite 459-475